Privacy Policy 

Privacy Statement
This privacy statement tells you how Keepsake-storybooks.com will use information relating to you on our website. Any changes to these policies will be posted here.


Keepsake-storybooks.com is committed to respecting your privacy.  Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.  We make every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control.


Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. When you place orders or access account information, you do so through secure server software. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.  Credit Card information is stored via our Pay Pal portal
in encrypted form on computers that are not connected to the Internet.


If you have any further questions regarding our security policies, please call our Customer Service Center at (708) 534-5880 or email us via theContact Uslink on any page.


What we collect?
We collect the following information:


  • When you order products, we will collect your name, contact and billing information, transaction and credit card information (via Pay Pal).
  • When you register with us to receive our monthly newsletter or details of offers or products, or you participate in our book drawing contest, we will collect your e-mail address, phone number and postal address.
  • This information will be used only by us and will not be available to any outside sources.

What do we do with the information we gather?
We require this information to understand your needs and provide you with a better shopping experience, and in particular for the following reasons:


  • Create and maintain accounts, process and fulfill orders, respond to your emails, we also use this personal information to provide you with information related to your account and the products or services you purchased from us and also to personalize communications.
  • To send promotional e-mail about new products, special offers and services or other information from Keepsake-storybooks.com only if you have provided an email address and asked us to do so when you registered as a user on this site.

You have the right at any time to ask to have all of your personal information removed from Keepsake-storybooks.com.


 

The way we use information
We will not sell, distribute or lease your personal information to third parties.  We use return email addresses to answer the email we receive.  Such addresses are not used for any other purpose and are not shared with outside parties.


What if you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information which we hold about you at any time by calling us at (708) 534-5880, or writing us at Keepsake Storybooks Post Office Box 1067 Matteson, Illinois 60443 with your phone number for contact.  Before sending you the information you request or making any corrections, to protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.


If you believe that any information we are holding on you is incorrect or incomplete, please contact us as described above.  We will correct any information which was found to be incorrect promptly.


Other web sites
Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement.


How we use cookies
We use cookies to simplify the shopping processes and we also use traffic log cookies to identify which pages are being used the most. This helps us analyze data about web page traffic and improve our web site in order to tailor it to customer needs.


Cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not, we use them to recognize return visitors. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


Acceptance

Your use of our web site www.keepsake-storybooks.com constitutes your agreement with this privacy statement.  If you have any other questions or concerns regarding this privacy statement, please contact us via email or regular mail at the following address:

 

Keepsake Storybooks

PO Box 1067

Matteson, Illinois

60443

Business: (708) 534-5880

Fax: (708) 534-5482